Appointments with a Clinician
Due to the Covid-19 Pandemic we now operate a telephone triage appointment service. To book an appointment you will need to call the surgery on 01254 617630 at 8am, the reception team will ask you a few short questions and will place you on the triage list for a clinician to return your call. Please note triage ends at 14:30, so any calls requesting an appointment after this will be asked to call back the following day, unless it is urgent.
If you are placed on the appointment list the GP will endeavour to return your call within a couple of hours. The GP will then decide how to treat you. You may get advice over the phone, they may wish to see you and make you an appointment.
Appointments with a Nurse or HCA
Please telephone the surgery to book your appointment in advance. It is helpful if you tell the receptionist the reason for your appointment, i.e. blood test, asthma check, etc. to ensure that the correct time is allocated for your appointment.
After 6.30pm and weekends
Please telephone 111. You will be connected to NHS Direct, who will either give advice, or refer you to a doctor at Primary Care Centre locally.
Limefield Surgery is a member of Blackburn with Darwen’s Local Primary Care Federation, which means at times we can share appointments with other surgeries.
The extended access service provides additional appointments at four other local practices which our patients can access should they require a more flexible consultation. Please ask our reception staff if you require further information.
Two for One Appointments
Please note that ONE APPOINTMENT SLOT IS FOR ONE PERSON
When booking an appointment each patient is given an allocated time. The time is to allow an appropriate consultation length of time for one person. If you want more than one person to be seen by the GP then you must make a separate appointment. Please do not ask the doctor to see an extra patient who does not have an appointment.
It is unfair on other patients who have made their appointments and on the doctor whose surgery then runs late.
Late for Appointments
Please arrive on time for your appointment.
If you are 10 minutes late or more the doctor may not be able to see you – if it is agreed that they will there may then be a wait.